Onex Bed Terms and Conditions — Everything clear, everything honest

1 General Terms & Conditions

By accessing and using the Onex Bed platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree, please refrain from using the platform.

These Terms & Conditions constitute a legal agreement between Onex Bed and its users. Onex Bed reserves the right to update these terms at any time. Any changes will be notified on the platform along with the date of the update.

• By using Onex Bed, you confirm that you are at least 18 years of age.
• You confirm that online gaming is legally permitted in your area of residence.
• Each individual may operate one account only.
• All information provided during registration must be accurate and truthful.
• Onex Bed services may only be used for personal entertainment, not for commercial purposes.

2 Account Registration & Verification

To register an account with Onex Bed, you must provide your full name, date of birth, phone number, and email address. After registration, Onex Bed may request identity verification documents at any time.

The security of your account is your responsibility. Do not share your password with anyone. If you believe your account has been compromised, contact the Onex Bed support team immediately.

• At least one active Bangladeshi mobile number is required to register.
• A copy of your National ID or passport may be required for identity verification.
• Registering with false information will result in immediate account closure.
• Onex Bed reserves the right to withhold withdrawals until verification is complete.
• Accounts must not be shared with or used by third parties.

3 Bonus & Promotion Terms

Onex Bed regularly offers a variety of bonuses and promotions for both new and existing members. Each bonus comes with its own specific terms, which must be read before acceptance.

Wagering requirements apply to all Welcome Bonuses, Free Spins, Cashback, and Reload Bonuses. Bonus funds cannot be withdrawn until wagering requirements are fulfilled.

• Multiple bonuses may not be used simultaneously unless explicitly permitted.
• Bonuses can only be used on eligible games — certain games may be excluded from bonus play.
• Onex Bed reserves the right to modify or cancel any bonus offer.
• Any attempt to claim bonuses fraudulently will result in immediate account closure.

4 Deposit & Withdrawal Policy

Onex Bed supports deposits and withdrawals via Bangladesh's most popular payment methods — bKash and Nagad. All transactions are secured with SSL encryption.

Withdrawal processing typically takes 15 to 30 minutes. First-time withdrawals may take longer due to identity verification requirements.

• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals to third-party accounts are not permitted.
• Onex Bed may request additional documents to verify suspicious transactions.
• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• The maximum daily withdrawal limit is BDT 20,000.
• The monthly withdrawal limit is BDT 1,50,000.

5 Gaming Rules & Code of Conduct

All players must maintain fair and respectful conduct while playing on Onex Bed. Disrupting other players, using offensive language, or harassing dealers in Live Casino, bingo, or any other game is strictly prohibited.

All Onex Bed games use certified RNG (Random Number Generator) technology, meaning every outcome is completely random and cannot be predetermined by anyone. In the event of any dispute over a game result, system logs will serve as the final authority.

• Respectful language must be used in live chat.
• If a game is interrupted due to a technical issue, Onex Bed will resolve the matter based on system logs.
• Onex Bed is not liable for any losses caused by internet disconnection.
• If you experience any issues during a game, please contact live support.

6 Responsible Gaming Policy

Onex Bed believes gaming should be fun — not a source of addiction or financial hardship. We encourage all players to enjoy games responsibly. To support this, Onex Bed provides a range of player protection tools.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Cooling-Off Period: Temporarily suspend your account for a defined period.
• Self-Exclusion: Self-exclusion options are available from 6 months up to 5 years.
• Session Timer: Keep track of how long you have been playing.
• Reality Check: You will receive reminders at set intervals.

If you feel that gaming is getting out of control, contact the Onex Bed support team or seek professional help.

7 Account Closure & Suspension Policy

You may request to close your Onex Bed account at any time. Once you contact the support team, your account will be closed within 24 hours. Any remaining balance should be withdrawn before the account is closed.

• Registering with false or misleading information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Harassment of other players or staff.
• Suspicion of unethical or illegal activity.
• Initiating a chargeback or refusing to honour a payment.

Upon account closure, any valid balance will be returned; however, bonuses or funds obtained through fraudulent means may be forfeited.

8 Privacy & Data Protection

Onex Bed takes your privacy seriously. Your personal information is used solely for account management, identity verification, and payment processing.

• Your data is never sold to third parties.
• All data is protected with SSL encryption.
• You have the right to know how your data is being used.
• Certain data may be retained after account closure where required for legal compliance.

For more details, visit our Privacy Policy View page.

9 Limitation of Liability

Onex Bed works to keep all games fair and secure, but technical issues, internet disruptions, or unforeseen circumstances may occasionally interrupt the service. In such cases, Onex Bed's maximum liability will be limited to the value of the affected bet.

• Onex Bed's decisions regarding game outcomes are final.
• Onex Bed is not liable for losses caused by software or hardware malfunctions.
• Onex Bed is not responsible for delays caused by third-party payment providers.

10 Terms Changes & Contact

Onex Bed reserves the right to update these Terms & Conditions, in part or in full, at any time. For significant changes, notice will be provided via registered email or on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these Terms & Conditions, please contact our support team. Our team is available 24/7, seven days a week.